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24x7 Support

For any technical queries related to your HCL product, please contact us through

Call   - 18601800425
SMS -  9911115555 in the form of Touch<space>Machine Serial No.<space>Your query
Email - hcltouch.reg@hcl.in

For desktop and Laptop Related Queries:
Email - hcltouch.dtlt@hcl.com

About HCL Touch: HCL’s unique Service Support Offering

Walk-in centres: Reaching out to over 4000 plus towns HCL Touch has 505 HCL owned and manned service locations across the country. Bring HCL service convenient and close to you. Multilingual remote support- 11 vernacular languages

All HCL Desktops and Laptops come with a Standard Warranty that covers repairs or replacement of any defective part during the warranty period in case of any genuine failure of the parts. HCL also extends the warranty to reinstallation of all pre-loaded software.

HCL Touch 24*7*365 days support *

With HCL Touch you are just a call away; anytime, anywhere. HCL Touch 24*7 Response center provides you a ticket number and registers your support request on HCL Desktops and Laptops. HCL Touch provides you the convenience of remotely solving your problem through an experienced team of technical experts. These experts in the hardware and software fields, will access your Laptop over secure links and remotely diagnose and resolve the problem. This service is available 24 hours a day, further HCL Touch has the facility to provide support in 11 vernacular languages of our country.

HCL Touch Bring-in Support/Walk-in Support *

HCL Touch caters to over 4000 towns pan India with a footprint of Company owned brick and mortar offices in over 505 locations. These HCL Touch service centers are a direct company owned walk-in points for customers.

HCL Touch Data Security *

Your HCL Desktop and Laptop contains your precious data and personal information. With HCL touch you are assured that you are handing over your HCL Desktop and Laptop into the trusted hands of HCL employees at company owned outlets. Robust processes implemented at HCL Touch assure you that your data is in safe hands and safely returned to you.

To know more about HCL’s Service capabilities please don’t hesitate to call our 24*7 hotline on 1860-1800-425 or visit our service website http://www.hclsupportservice.in/abt-hcl-touch.htm

* Terms and Conditions apply.