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HCL Ra.One Protection Offer 2011

Terms and Conditions

HCL Infosystems Ltd having its registered office at 806, Siddharth, 96, Nehru Place, New Delhi-110 019 and corporate office at E- 4, 5, 6, Sector XI, NOIDA - 201301 ( "HCL") hereby offers to Eligible Customers ( as defined below) a scheme called "HCL RA.ONE Protection Offer 2011" (the "Scheme") on the following terms and conditions:

  • The Scheme shall be valid from 5th October 2011, up to 24th  November, 2011 (the "Scheme Period", inclusive of both start date and close date). HCL may extend or reduce the Scheme period at its sole discretion. The scheme shall be available only to the Eligible Customers all over India. Application for the Scheme starts from 5th October 2011.
  • The Scheme is available only on XITE Series 2025 , 2035 and ICON Series 1034 HCL ME Laptops.
  • Eligible Customers are the persons / legal entities (e.g. Company / partnership / proprietorship firm, trust, etc.) who (i) buys Eligible Models of HCL ME Laptop during the Scheme Period for own use and not for resale and (ii) has fulfilled the registration requirements specified in Clause 7 below. Any person who is not a resident of India and / or of less than 18 years will not be eligible under the Scheme.
  • The Scheme entitles only the Eligible Customers to avail Gifts as mentioned in the Terms and Conditions page of HCL Ra.One Protection Offer 2011 on the website www.hclstore.in  
  • Any Eligible Customers, who purchases an Eligible Model of ME Laptop during the Scheme Period, shall be entitled to an assured HCL RA One Protection pack including a 2 year additional "Return to Bench" Warranty, a CD/DVD containing McAfee antivirus software with  license for 3 years from date of activation provided the McAfee software is activated within 7 days from the date of receive (the software warranty and support is as per terms and conditions of McAfee defined in user agreement) Return to bench warranty does not cover ODD, Battery, Adapter and other Cosmetic Parts and standard warranty conditions and exclusions shall continue to apply. Any Eligible Customer who purchases HCL Laptop of series 1034, 2025 & 2035, during the scheme period will be eligible for an additional free Sound Bar.
  • The technical specifications, brand names and weight of all the gift items offered under this scheme shall be as per the discretion of HCL.
  • To participate in the offer, the Eligible Customer must buy an Eligible Model and take the following steps:
    (i) Visit the Website http://www.hclstore.in/claim_offer  and click on HCL Ra.One Protection Offer 2011 to accept the terms of the Scheme.
    (ii) After accepting the Terms and Conditions you are required to apply online for the Product purchased under the Scheme for warranty services till 30th November 2011. You will be redirected to the application page automatically on clicking the "Redeem this Offer" button at the end of this page.


    (iii) Ensure that all necessary details such as machine serial number, etc. are correctly submitted at the time of application at the Website.

    (iv)Customer must courier the original MRP Sticker cut-out of the Laptop Outer Carton Box, Photocopy of Invoice & Warranty card and signed copy of email received by the Customer.
    (v) Last date for Application on website is 30th  November 2011.

    (vi) Last date of receipt of claim documents at HCL Infosystems Ltd - Head Office address “Special Promotion cell (B2C Computing), HCL Infosystems, E-4,5,6 Sector 11, Noida (UP)-201301” is 7th December 2011.

    (vii) Once we get complete pre-requisite details from you through Courier/Registered Post/Speed Post, we will register you for the claim and we will send you a confirmation mail.

    8. HCL shall endeavour to deliver the gifts as per the Scheme within thirty (30) days of acceptance of documents as specified in Clause 7 above, at the address mentioned during application. HCL shall not liable for any delay in delivery of gifts.

  • The gift under the scheme shall be delivered by HCL on "AS IS WHERE IS BASIS" without any warranty from HCL. HCL shall not be liable for any warranty on the gifts irrespective of any warranty being offered by the Manufacturer of these Gift items. However, the customer may directly contact the manufacturer for any warranty related services.
  • The Eligible Customer shall be solely liable for costs or expenses, including any tax, related to participation in the Scheme, acceptance and / or use of the Gifts.
  • Any Income tax on the gifts under the scheme if applicable must be borne by the Eligible Customer.
  • HCL reserves the rights to modify, extend, discontinue, terminate or cancel the Scheme at any time without giving any prior notice and without assigning any reason.
  • This Scheme cannot be clubbed or combined with any other offer and/or scheme from HCL, whether subsisting now or announced in the future.
  • The Scheme shall be void, if prohibited by law in any jurisdiction. In such an event, HCL shall not be liable to provide any other scheme/offer or gift or compensation in lieu thereof to customers who are governed by laws of such jurisdiction.
  • HCL's decision in respect of the make, model and colour of the offer items and the gift shall be final and no dispute shall be entertained in this regard.
  • HCL products are also available without this Scheme. Participation in the scheme is voluntary on the part of the Eligible Customer. By choosing to participate in Scheme, the customer signifies unconditional acceptance of all terms & conditions of the scheme.
  • The Participant of the Scheme agrees to hold HCL and/or its directors, employees, officers or representatives harmless from any loss (including but not limited to indirect or consequential loss), damage, personal injury, if any, suffered or sustained in connection with the participation in the Scheme or use of Gift(s)
  • HCL reserves the right to use the names and / or photographs of any Participant under the Scheme in any form of publicity or promotion, without incurring liability to compensate the Participant any fees or charges for such use.
  • As a participant, you agree to allow HCL to contact you from time to time with any other offers on HCL products and services and reminders (e.g. Annual Maintenance Contract after expiry of warranty) by phone / SMS / mailers.
  • The photographs, if any, submitted by you as a voluntary participant to the contest shall become the property of HCL upon receipt thereof. HCL reserves the right to use the names and / or photographs
    submitted by the contestants or winner/s in any form of publicity or promotion, without incurring liability to compensate the winners any fees or charges for such use.
  • In no event shall HCL's maximum liability towards a customer exceed one hundred per cent of the declared value of the Gift, subject to maximum of Rs.7000/- only. 
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